Job Details

Description

The Human Resources (HR) Generalist is a hands-on member of the Human Resources team who serves as a trusted resource for employees and managers. This role ensures flawless payroll execution, provides education and guidance on benefits, and supports a wide range of HR functions, including leave administration, employee relations, and compliance. With a strong focus on service excellence, this role empowers employees through education, ensures accuracy in critical processes, and collaborates across the organization to improve the overall employee experience.

OBJECTIVES OF THIS ROLE

• Deliver timely, accurate, and compliant payroll processing while proactively resolving employee concerns.
• Enhance the employee experience by providing exceptional service, personalized guidance, and educational resources related to benefits, payroll, and leave.
• Act as a multi-disciplinary HR partner, supporting managers and employees across employee relations, policy interpretation, and compliance.
• Identify opportunities to improve processes, streamline workflows, and enhance communication within HR and across the business.

 BUSINESS OPERATIONS - Through cooperation and commitment to excellence, our processes are efficient and effective.

• Manage day-to-day payroll operations, ensuring accuracy and compliance with federal and state regulations.
• Collaborate with vendors to support employee benefits programs, including health insurance, retirement plans, leave tracking, and wellness initiatives.
• Serve as the initial point of contact for employee payroll and benefit questions and proactively resolve issues.
• Partner with Finance to monitor and reconcile benefit invoices, ensuring accuracy and resolving discrepancies.
• Ensure HRIS and payroll data integrity by maintaining accurate records and collaborating with Finance on audits and reporting.
• Play an active role in annual processes such as open enrollment, compliance reporting, and benefits administration updates.

 INNOVATION - Innovation is a way of thinking, challenging the status quo and continually improving.

• Improve payroll and benefits processes by streamlining HR workflows for greater efficiency.
• Develop employee-friendly resources and tools that simplify complex information about benefits, payroll, and leave.
• Collaborate to share employee feedback, evaluate, and recommend payroll and benefit enhancements or vendor solutions that improve the employee experience.

 PEOPLE - We optimize talent to achieve results.

• Act as a trusted HR partner to employees and managers, offering empathetic, solution-oriented support.
• Promote and deliver employee education for available benefit options, enrollment timelines, and strategies to maximize plan value for themselves and their families.
• Guide employees and managers through leave-of-absence processes to ensure smooth, compliant, and supportive experiences.
• Champion a service-first mindset to create a positive and empowering workplace culture.
• Facilitate the offboarding process for payroll and benefits.

SKILLS WE VALUE

• Accuracy & Attention to Detail: Passion for precision in payroll, benefits, and data management.
• Employee-Centric Mindset: Ability to listen, educate, and provide solutions that enhance the employee experience.
• Problem-Solving & Innovation: Seeks process improvement opportunities and solutions.
• Strong Communication: Explains complex information clearly and effectively to various audiences.
• Collaboration & Partnership: Works seamlessly with employees, managers, vendors, and the broader HR team.
• Confidentiality & Integrity: Maintains discretion when handling sensitive employee data and information.

REQUIREMENTS

• Associate or bachelor’s degree in human resources, business administration, or related field, or equivalent experience.
• 3+ years of experience in payroll, benefits administration, or HR operations.
• Knowledge of federal and state payroll laws, benefits regulations, and compliance requirements.
• Experience with HRIS and payroll systems; ability to troubleshoot and manage data accurately.
• Proven track record of providing high-quality employee service and handling sensitive issues with professionalism.

Qualifications

Behaviors

Motivations

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.